Terms of Use and Nature of the Service

At VibeTune528 we commit to arriving at every session seriously, attentively, discreetly, respectfully and with full intention to give the client the best space, tools and infrastructure we can offer.

We commit to listening, being precise, asking questions, offering tools, building a personally tailored process, giving exercises or guidance for the continued path when appropriate, and doing our best to help the client progress toward the goal they have defined.

That said, it is important to understand that the process is not magic and is not a one-sided action. The success of the process also depends on the client's seriousness, openness, cooperation, persistence, implementation of the guidance, doing the exercises and homework, and willingness to take an active part in the process.

The client understands that a significant part of the process also takes place outside the session itself.

In order for the process to work optimally, the client is asked to arrive on time, participate honestly, share to the extent comfortable for them, practice the tools given to them, do the homework or guidance given as part of the process, and maintain continuity and persistence as much as possible.

VibeTune528 can show a path, give tools, build infrastructure, open possibilities and accompany the client through the process. Responsibility for implementation, practice, day-to-day choices and persistence also remains with the client.

The service at VibeTune528 is personal, emotional, experiential and awareness-based. Every person arrives with a different background, a different pace, a different emotional state, a different level of readiness and different life circumstances.

Therefore, there is no commitment to any particular personal outcome, including quitting smoking, changing habits, weight loss, stopping emotional eating, reducing anxiety, improving a medical condition, complete release from a particular pattern, or any other outcome.

Our commitment is to as serious, respectful, attentive and professional a process as possible. The outcome itself depends on the combination of the accompaniment, the tools, the client's personal readiness, persistence and actual implementation.

The services on the site and within VibeTune528 do not constitute medical treatment, psychological treatment, psychiatric treatment, nutritional treatment, diagnosis, medical advice, certified mental-health counseling, nutritional counseling, or addiction treatment.

The service does not replace consulting a physician, psychologist, psychiatrist, dietitian, a certified addiction therapist, or any other appropriate professional.

In a complex medical, mental-health, addiction-related, nutritional or emotional situation, a qualified professional should be consulted.

During sessions, artificial intelligence is not used for diagnosis, evaluation, tailoring the process, decision-making, or processing the participant's words. Recordings, transcripts and personal information provided during a session are not fed into artificial intelligence systems.

The room uses environmental technological means, such as sound, lighting and scent, solely to create the environment. These means do not analyze the participant and do not make decisions about them.

The client's rights under law are fully preserved. Nothing in these terms derogates from any right granted to the client by law, including consumer protection laws and any other law applicable to the transaction.

To the extent the client has a right of cancellation or refund under law, VibeTune528 will honor that right in accordance with the provisions of the law.

After the service has begun or has actually been provided, a cancellation or refund request will be examined based on what was actually provided, the terms agreed in advance, and the applicable law. We do not set here a uniform cancellation period for all types of transactions; the applicable deadlines will be derived from the law and the concrete terms of that transaction.

In a case where the service was not actually provided, was canceled by VibeTune528 without offering a reasonable alternative, or was provided in a way that materially deviates from what was agreed, the client will be entitled to an appropriate remedy as the case may be and under the law, including rescheduling or a full or partial refund for the part not provided.

The price, duration, number of sessions and specific cancellation terms will be provided to the client in advance, before scheduling the session and before making payment. Requests may be submitted in writing by electronic means to office@vibetune528.co.il.

Since this is a personal, emotional and awareness-based process, and since the outcome also depends on the client's cooperation, implementation, persistence and seriousness, VibeTune528 does not commit to any particular personal outcome, and the absence of a hoped-for outcome does not, in itself, constitute a breach of the service provided.

This does not, however, waive any right under law and does not preclude a claim of material non-conformity between the service provided and what was agreed. Such a request will be examined on its merits, based on what was actually provided and the applicable law.

In addition, out of a desire to act fairly and responsibly and out of genuine commitment to the process, a client who purchased an eligible process in the field of changing habits and patterns, participated in the process, reasonably implemented the guidance, and still feels they did not receive the outcome they had hoped for, may approach VibeTune528 with a request for the reinforcement track.

The reinforcement track is designed to give the client a follow-up envelope and enable further reinforcement of the tools, precision and implementation after the process.

Within this track, and subject to review and approval by VibeTune528, it will be possible to receive up to 5 additional reinforcement sessions at no extra cost, within a period of up to 12 months from the date of the last session in the original process.

Up to one reinforcement session per month may be used.

Reinforcement sessions cannot be converted into money, cannot be transferred to another person, do not accrue beyond the period set, and do not constitute a commitment to any outcome.

For the smoking-cessation process there is a separate, more detailed return framework, described below. In the case of smoking cessation, the dedicated framework takes precedence over the general numerical limit of the reinforcement track.

A client who completed the original smoking-cessation process, made up of two sessions, and whose smoking resumed during the 12 months following completion of the original process, may repeat the full process at no extra cost, up to one repeat per rolling 30-day period.

The right is available to the client throughout the entire 12-month period and is not limited to a request submitted shortly after the end of the original process. The right expires at the end of 12 months from the date the original process was completed.

Exercising the right is subject to the following conditions:

1. The request is submitted in writing and arranged in advance.
2. The original process was completed and paid in full.
3. The client acted in good faith and actually participated in the original process.
4. It concerns the same client and the same smoking issue.
5. Exercise of the right is subject to reasonable availability of dates.
6. The rules on late cancellation and no-shows also apply to return sessions.

The right is personal and non-transferable, cannot be converted into money or monetary value, and does not constitute a commitment to any outcome. This framework takes precedence over the general numerical limit of the reinforcement track with respect to the smoking-cessation process.

Eligibility for the reinforcement track will apply only when all of the following conditions are met:

1. The client purchased an eligible process directly from VibeTune528.
2. The client actually participated in the session or process scheduled.
3. The client acted in good faith and cooperated with the process.
4. The client reasonably carried out the guidance, exercises or homework given to them, to the extent given.
5. The request was submitted in writing during the eligibility period set for the track.
6. The request relates to the same client and the same main area of work for which the process was purchased.
7. There is no concurrent chargeback, repeat billing, or open payment dispute.

VibeTune528 reserves the right to refuse the reinforcement track in the event of abuse, provision of false information, offensive conduct, bad faith, material lack of cooperation, or ongoing failure to follow the guidance given as part of the process.

A scheduled session may be changed or postponed with at least 24 hours' notice, subject to availability.

A later cancellation or a no-show may result in the session being treated as used, unless VibeTune528 decides otherwise in exceptional circumstances or the law requires otherwise.

The same rule applies to reinforcement sessions as well.

Requests may be submitted in writing by email to: office@vibetune528.co.il

The request should include full name, contact details, purchase date, the date of the session or process, the type of service purchased, and a brief explanation of the nature of the request.

There is no need to include medical, mental-health or other sensitive personal information beyond what is required to review the request.

VibeTune528 works to protect the privacy of inquirers and participants.

Details provided through the site or as part of an inquiry will be used only for the purpose of making contact, scheduling a call, providing initial information, managing the service and reviewing requests, in accordance with the site's privacy policy .

The content on the site is intended for general information, inspiration and familiarization with the nature of the service only.

The site's content should not be viewed as personal recommendation, diagnosis, treatment, professional advice, or instruction to act.

These terms apply to the VibeTune528 website and CAPSoul's accompaniment service. Creating notes and community activity on the Love Wall are subject to the Love Wall's separate terms of use.

VibeTune528 may update the site, services, content and terms of use from time to time.

Continued use of the site after the terms are updated constitutes agreement to the updated terms, subject to any applicable law.

For questions about the terms of use, you can contact: office@vibetune528.co.il